Privacy Policy
How LD Global collects, uses and protects your personal information.
1. Who We Are
LD Global operates the digital ebook store at ldglobalebooks.com. We sell PDF ebooks for instant download to customers in the UK, US, Canada, Australia and worldwide. When this policy refers to "we", "us" or "our" it means LD Global.
If you have any questions about this policy, contact us at support@ldglobalebooks.com.
2. Information We Collect
Information you provide to us
- Your name and email address when you place an order or create an account.
- Your billing address for payment processing purposes.
- Payment information, which is processed securely by our payment provider and never stored on our servers.
- Any messages you send us through our contact form or support email.
Information collected automatically
- Your IP address and browser type when you visit our website.
- Pages you visit and how long you spend on them, collected via analytics tools.
- Cookie data as described in our cookies section below.
3. How We Use Your Information
- To process your order and deliver your PDF download link by email.
- To manage your account and allow you to re-download previous purchases.
- To send you order confirmations and receipts.
- To respond to your customer support enquiries.
- To improve our website based on how visitors use it.
- To comply with legal obligations.
We do not sell, rent or share your personal information with third parties for marketing purposes.
4. Payment Security
All payments are processed through a 256-bit SSL encrypted checkout. We accept credit and debit cards. Your full card details are never stored on our servers. All payment processing is handled by our PCI-DSS compliant payment provider.
5. Cookies
Our website uses cookies to improve your experience. These include essential cookies required for the store to function, analytics cookies that help us understand how our site is used, and preference cookies that remember your settings. You can disable cookies in your browser settings, though this may affect some features of the store.
6. Data Retention
We retain your order information for as long as necessary to provide re-download access and comply with legal requirements. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it by law.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete or export your personal data. To exercise any of these rights, contact us at support@ldglobalebooks.com. We will respond within 30 days.
8. Changes to This Policy
We may update this privacy policy from time to time. We will post any changes on this page with an updated date at the top. Continued use of the site after changes are posted means you accept the updated policy.