Support
Contact LD Global
We respond to every message within 24 hours. Use the options below to get the help you need.
Email Support
For order issues, download problems, or any other enquiry. We aim to respond within 24 hours on all days including weekends.
support@ldglobalebooks.comDownload Issues
Did not receive your download link or having trouble opening your PDF? Email us your order number and we will send a new link immediately.
Get Help Now
Before you contact us
Most Common Issues Solved Here
Check your spam or junk folder first. If you still cannot find it, email support@ldglobalebooks.com with your order number and we will resend your download link immediately.
Email support@ldglobalebooks.com with your order number and we will generate a fresh download link for you at no charge.
Download and install the free Adobe Acrobat Reader app from adobe.com. It is available for Windows, Mac, iOS and Android and opens all PDF files correctly.
This is usually caused by an email delivery delay. Check your spam folder. If you cannot find your download link, email support@ldglobalebooks.com with your order number and we will resolve it immediately.
Please read our Refund Policy page for full details. To request a refund, email support@ldglobalebooks.com with your order number and the reason for your request.